Question 1

How do I get started?

Accepted Answer

Click Book Free Home Inspection or Schedule Your Free Consultation. We’ll visit your home, learn your concerns, and guide you from there.

Question 2

What happens after the free home inspection?

Accepted Answer

We create a simple, clear home care plan. You receive 30 days of complimentary service. If you love the care, you continue — if not, there is no obligation.

Question 3

Are you insured?

Accepted Answer

Yes — we are fully insured, safety-focused, and owner-led.

Question 4

Is the 30-day free trial really free?

Accepted Answer

Yes — completely free. No fine print. No pressure. You receive your full home inspection and your first 30 days of service at no cost.

Question 5

Do you offer renovations or upgrades?

Accepted Answer

Yes — members receive preferred pricing on bathrooms, kitchens, walk-in closets, saunas, decks, patios, storage systems, and small upgrades and improvements.

Question 6

Can I request only a one-time service?

Accepted Answer

Yes — one-time visits are available. You receive a free inspection, photo documentation, and you only pay for the projects you approve. Many homeowners try one-time service first and join membership after experiencing the level of care.

Question 7

Do you only serve luxury homes?

Accepted Answer

We care for homes of all kinds — from modest to luxury. However, many Okanagan homes fall in the $1M–$5M+ range, and proactive maintenance is essential for preserving long-term value.

Question 8

Do you work with older homes?

Accepted Answer

Absolutely. Older homes especially benefit from monthly maintenance because systems age, materials shift, and wear accelerates. Ongoing care protects them from unexpected and costly surprises.

Question 9

How does membership help reduce long-term costs?

Accepted Answer

Monthly inspections catch early signs of leaks, moisture buildup, plumbing issues, roof and exterior wear, HVAC strain, electrical hotspots, and structural changes. Catching these issues early can save thousands to tens of thousands of dollars in repairs. Even a $300 early fix can prevent a $12,000–$25,000 emergency later.

Question 10

Is a membership worth it?

Accepted Answer

Yes — a membership is the most effective way to protect your home long-term. Homes age quietly, and most problems begin small. With monthly care, we learn your home’s baseline condition, detect early warning signs, manage repairs quickly, ensure no job is half-done, prevent recurring issues, track your home’s full history, and provide predictable, ongoing support. This home doctor approach prevents major problems before they happen and keeps your home healthy year-round.

Question 11

What’s included in monthly inspections?

Accepted Answer

Your membership includes a complete contractor-grade check of your home. This includes full interior and exterior inspection, leak and moisture detection, HVAC, plumbing and mechanical review, safety checks, minor fixes and adjustments, roofline visual review, archived photo reports, repair coordination, and priority support. Everything is documented, monitored, and followed up on.

Question 12

What if I don’t need help every month?

Accepted Answer

Monthly inspections are not about daily maintenance — they’re about early detection and prevention. Even if nothing seems wrong today, issues form slowly over time. Just like health checkups, regular home checkups prevent bigger problems and keep your home healthy for years to come.

Question 13

Why do I need a membership instead of calling trades when needed?

Accepted Answer

Because trades only fix the issue you point out. They don’t look for early issues, track your home over time, or come back monthly to make sure everything stays in good condition. With us, you get prevention instead of reaction, full-home oversight each month, long-term monitoring of repairs, consistent reporting and photos, and someone who knows how your home is changing. It’s ongoing care — not one-time transactions.

FAQ

Frequently Asked Questions